Cancellation Policy
- Home
- Cancellation Policy
Effective Date: July 9, 2026
At Red Box Events OPC Pvt Ltd, we understand that plans may change. This Cancellation Policy explains the terms and conditions for cancelling our event planning and management services. We encourage clients to review this policy before confirming a booking.
Clients may request to cancel a confirmed booking by submitting a written cancellation request via email.
A cancellation request is considered valid only after it has been acknowledged by Red Box Events OPC Pvt Ltd.
The amount eligible for a refund, if any, depends on the timing of the cancellation, the progress of the event planning, and any commitments already made to vendors or service providers.
Early cancellation requests generally provide greater flexibility, while cancellations made closer to the event date may result in limited or no refunds.
The following charges are generally non-refundable unless otherwise agreed in writing:
Many event services require advance bookings with third-party vendors such as venues, caterers, decorators, photographers, entertainers, and transportation providers.
Any cancellation charges imposed by these vendors will be the responsibility of the client where applicable and may be deducted from any eligible refund.
Requests to significantly modify the event after booking confirmation may be treated as a partial or full cancellation depending on the nature of the changes.
Additional charges or revised payment terms may apply based on the updated event requirements.
If a client wishes to postpone an event instead of cancelling it, Red Box Events OPC Pvt Ltd will make reasonable efforts to accommodate the new date, subject to availability.
Rescheduling may involve additional costs if vendor pricing, venue availability, or project requirements change.
In the unlikely event that Red Box Events OPC Pvt Ltd is unable to provide the agreed services due to unforeseen circumstances, we will notify the client as soon as reasonably possible.
Where appropriate, we will work with the client to reschedule the event or provide a refund for services that have not yet been delivered, subject to applicable agreements and third-party commitments.
Red Box Events OPC Pvt Ltd shall not be liable for cancellations or delays caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather conditions, government restrictions, public emergencies, strikes, transportation disruptions, or other force majeure events.
In such situations, we will make every reasonable effort to reschedule services or identify suitable alternative arrangements.
If you have any questions regarding this Cancellation Policy or wish to submit a cancellation request, please contact Red Box Events OPC Pvt Ltd using the contact information provided on our website.
Email: info@redboxevents.in