Payment Policy

Effective Date: July 9, 2026

At Red Box Events OPC Pvt Ltd, we strive to provide a transparent and secure payment process for all our event planning and management services. This Payment Policy outlines our payment terms, accepted payment methods, invoicing process, and client responsibilities.

1. Payment Terms

Payments for our services are made according to the quotation, proposal, or service agreement accepted by the client.

Depending on the nature and size of the event, payment may be required in installments, including:

• Booking or advance payment
• Progress payments (if applicable)
• Final payment before or on the event date

The payment schedule will be clearly communicated during the booking process.

2. Booking Deposit

A booking is confirmed only after the required advance payment has been received.

Until the advance payment is successfully processed, Red Box Events OPC Pvt Ltd reserves the right to keep the requested event date available for other clients.

3. Accepted Payment Methods

We accept payments through approved payment methods, including:

• Bank Transfer (NEFT/RTGS/IMPS)
• UPI Payments
• Credit Cards
• Debit Cards
• Online Payment Gateways
• Other payment methods communicated during booking

Payment methods may vary depending on the service or location.

4. Invoices and Billing

An invoice or payment request will be provided for all confirmed bookings.

Clients are responsible for reviewing invoice details and informing us promptly of any discrepancies before making payment.

Invoices should be paid by the due date mentioned in the invoice or service agreement.

5. Late Payments

Failure to make payments by the agreed due date may result in:

• Delay in service planning or execution.
• Suspension of ongoing services until payment is received.
• Cancellation of bookings where permitted under the service agreement.
• Additional charges where applicable and legally permitted.

6. Additional Charges

Any additional services requested after the original quotation has been approved may incur extra charges.

Examples include:

• Additional décor or design requirements
• Increased guest count
• Extended event duration
• Additional vendors or equipment
• Last-minute service requests

These charges will be communicated and approved before being added to the final invoice.

7. Taxes

All applicable taxes, including GST or other statutory taxes, will be charged in accordance with applicable laws unless otherwise stated in the quotation or invoice.

8. Payment Security

We use secure payment processing methods to protect your financial information.

Red Box Events OPC Pvt Ltd does not store sensitive payment information such as complete credit card or debit card details on our systems.

9. Refunds

Refunds, if applicable, will be processed in accordance with our Refund Policy and the terms agreed upon at the time of booking.

Processing times may vary depending on the payment method and financial institution.

10. Contact Us

If you have any questions regarding payments, invoices, billing, or this Payment Policy, please contact Red Box Events OPC Pvt Ltd using the contact information provided on our website.

Email: info@redboxevents.in